can I swear ....OK maybe not .. But after being with HSB so called C for 10 years & being in credit by almost £1000 for 2 of them.... went over drawn in by a few pounds around December the debt collectors called last week cos we have no automatic payment going in .... was paying in it myself ...... So told em to shove their account closing it tomorrow
:-) Similar story to mine- been with the bank of scotland for 25 years - but it changes ownership so often the bloody staff dont know what uniform to wear, a few months back they moved my payment date for my business visa card without telling me which caused me to go overdrawn, feckers charged me for going into an unauthorised overdraft, cancelled my card ( which is attached to pay a lot of services) again without telling me - first i found out was when I got an email from a data centre telling me my payment had been rejected.
Hats off to HSBC so far - they have been fantastic, got the account setup in record time, new business visa and online banking within 5 days keeping me totally informed all the time, ever bank will have horror stories though.