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February 08, 2012, 04:42:45 PM

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Author Topic: Help required please  (Read 562 times)
EyeCandiLingerie
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« on: March 31, 2010, 12:34:32 PM »

Hi all I have decided to remove all of the adult toys from my website as i am currently designing one specifically for these but i have just gone to get my easy populate downloaded and it has come up with this message:

 1 partially deleted product(s) found! Delete this dross to prevent unwanted zencart behaviour by clicking here.
You are seeing this because there are references in tables to a product that no longer exists, which is usually caused by an incomplete product deletion. This can cause Zen Cart to misbehave in certain circumstances.

When i click the link to sort it out it says this:

 Deleting of product data debris failed! Please see the debug log in your uploads directory for further information.

Could someone please tell me where i would find this information to be able to go about my business and get on with what i was doing?

Many thanks in advance

Chrissy
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seamus
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« Reply #1 on: March 31, 2010, 02:16:39 PM »

the debug file will be in your tempEP it'll be a file called ep_debug_log.txt or similar
just open that and the info about the partially deleted product should be in there
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EyeCandiLingerie
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« Reply #2 on: April 01, 2010, 08:54:28 AM »

Hi again i found what i was looking for and have gone into php my admin and it is like a jungle in there and would not know where to start looking to get this problem fixed helpppppp
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« Reply #3 on: April 01, 2010, 11:54:37 PM »

I looked at this for you but the debug file is giving s product id number along with a session ID that is not in the database so not sure what record it is complaining about.
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EyeCandiLingerie
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« Reply #4 on: April 02, 2010, 08:14:56 AM »

Hi there hun that is what i thought coz i had a look too and could not find it myself which is why i asked the expert.

You are a star for looking at it though thanks you

Chrissy
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