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Help required please
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Topic: Help required please (Read 562 times)
EyeCandiLingerie
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Help required please
«
on:
March 31, 2010, 12:34:32 PM »
Hi all I have decided to remove all of the adult toys from my website as i am currently designing one specifically for these but i have just gone to get my easy populate downloaded and it has come up with this message:
1 partially deleted product(s) found! Delete this dross to prevent unwanted zencart behaviour by clicking here.
You are seeing this because there are references in tables to a product that no longer exists, which is usually caused by an incomplete product deletion. This can cause Zen Cart to misbehave in certain circumstances.
When i click the link to sort it out it says this:
Deleting of product data debris failed! Please see the debug log in your uploads directory for further information.
Could someone please tell me where i would find this information to be able to go about my business and get on with what i was doing?
Many thanks in advance
Chrissy
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seamus
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Re: Help required please
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Reply #1 on:
March 31, 2010, 02:16:39 PM »
the debug file will be in your tempEP it'll be a file called ep_debug_log.txt or similar
just open that and the info about the partially deleted product should be in there
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EyeCandiLingerie
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Re: Help required please
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Reply #2 on:
April 01, 2010, 08:54:28 AM »
Hi again i found what i was looking for and have gone into php my admin and it is like a jungle in there and would not know where to start looking to get this problem fixed helpppppp
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scotserve
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Re: Help required please
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Reply #3 on:
April 01, 2010, 11:54:37 PM »
I looked at this for you but the debug file is giving s product id number along with a session ID that is not in the database so not sure what record it is complaining about.
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EyeCandiLingerie
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Re: Help required please
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Reply #4 on:
April 02, 2010, 08:14:56 AM »
Hi there hun that is what i thought coz i had a look too and could not find it myself which is why i asked the expert.
You are a star for looking at it though thanks you
Chrissy
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