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Author Topic: What do you look for in a dropship supplier?  (Read 1789 times)
seamus
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« Reply #15 on: July 13, 2010, 04:59:23 PM »

First things first, I look for good communication, good products and fast delivery times,
if a dropshipper can hit those points, I dont mind if they charge a fee or not to be honest,

communication is one of the most important points, if I have any problems, damaged items etc, I like to know I'll get a reply from the supplier the same day (which I'v had from a few suppliers, neither of which charge an upfront or anual fee) problems need to be sorted out quickly, and waiting days to get a response, or failing to get some one on the phone is not really an option, good communication is first and foremost.
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Gothic Dropshipping
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« Reply #16 on: July 16, 2010, 10:28:47 AM »

Could a mod delete my post ^^ above, my keyboard was playing up lol well I say playing up I mean filled with rolly baccy and some of the keys weren't working so I had to shake it out lol



Clearly you have an entirely different set up to me. There are no time heavy members, no hosting, no forum or helpdesk to man, no live feeds, just plain and simply supply. The contact from members is almost always regarding their order, potential order, stock etc. Very little in the way of help is asked.

lol the level of service I offer at times is one of my greatest regrets  whistle sometimes I wish I could just bag them and tag them!

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That is why I don't feel it appropriate for us to charge a fee and far from the £s or even 5p per item some suppliers like to claim all free dropshippers charge, it's nothing like that for us. We simply haven't incurred those costs to date.

My suggestion wasn't that you intentional add 5p per item to cover admin/membership. You have an acceptable level of profit we all do, may it just be for personal wages/staff wages/running costs etc. it's horses for courses you will either achieve the profit you require by an admin/membership fee and low prices or via prices that have a high enough profit margin.  It's all the same end result, earning the level you require per year.

of course there are those out there charging a membership fee and selling products at a high price either through greed or no real purchasing knowledge or buying power.

I personally could not sell at the low prices I do without a membership fee (most people would be shocked at how low my profit margin on individual items is I have to shift a lot of units a day to pay myself a very small wage I have experienced customers who hold their own stock and can't buy some of my items as cheap as I sell them from their current wholesalers and then they're required to meet minimum order levels etc.) if I dropped a fee I would have to increase my item prices or become wholesale only and only sell in bulk. The current method is beneficial for my customers that make a real go of it as they can sell many items over the period of a year buying at low prices for a very low fee which will end up costing point something of a penny per item.

They are of course supplemented by those that just don't do it, most people would be shocked by how many people join dropshipping companies on the spur of the minute without ever doing anything, they don't open a shop they don't list on ebay, it was just a good idea at the time, those people do help keep the prices low for active members so is life.

It really is down to simply is the service offered worth the fee and I would feel confident the most if not all of my active customers would say yes it is.


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Even so, with the keenness of some suppliers (not you) who want to justify fee paid suppliers over free, we very often get smeared in the process and you can imagine how well that goes down here :D  It's entirely unfair and I don't want to feel pushed into charging a fee just to please this perverse idea that you get better service, goods and knowledge from a fee paid dropshipper ... it's a nonsense.

my main thing about the no or low fee dropshippers is that in reality the end retail customers could easily just buy direct from them and a fee does stop that from happening (a reasonable fee obviously £5 isn't going to), added by the fact that a great number of the low/no fee dropshippers simply aren't cheap enough to be profitable enough... of course it's swings and roundabouts on the latter as many that do charge a fee still aren't cheap enough.

During my research stage I joined 4 dropshippers, all were ones highly spoken of on the other forum, all were awful, didn't really hold stock, had prices that weren't profitable (often they were taking a bigger profit margin than I could get myself at full retail), orders were always taking up to 14 days to be despatched because they were only ordering stock in when they got about 20 customers orders etc. and could make their own suppliers minimum order etc.  tbh I had nothing but bad experiences as a dropshippee and in all honesty would take the opinion that there are considerably more bad ones than good ones!

on a side note all the bad ones I used did charge a fee which proves that the mentality of only genuine dropshippers charge a fee is bull, I am aware of dropshippers that do and I know for a fact make money purely from membership fees and sell almost nothing as far as stock is concerned, 1000 customers paying your £30 a year membership fees each is a nice little earner, on top of perhaps £7 a month hosting from each one.  I'm not a fan of the term "market saturation" but they do cause it, 1000 shops trying to sell the same things at full RRP (or even worse an exaggerated high RRP invented by the dropshipper) and none of them able to sell anything or ever have a remote chance of ever making a wage, because even if they were competitive (which their not because any real rivials are buying direct from the dropshippers supplier and selling at a lower price) it would be nigh on impossible for them to make a wage simply due to the number of identical sites selling the same things.

We will never have more than 100 customers, I made that promise to my members at the start and I will uphold it, I won't destroy their market which is already a niche by having too many people selling the same items.


I do sort of agree with you that the original point is really a non issue as far as the customer is concerned, irrelevant of fee or not they should be looking at: level of service, stock range, profit margins etc.  But the original suggestion (and I've forgotten who by) that dropshippers that charge a fee are conning people got right on my goat (and he's a grumpy horny little bearded sod at the best of times)  happy
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Baa
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« Reply #17 on: July 16, 2010, 12:37:24 PM »

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my main thing about the no or low fee dropshippers is that in reality the end retail customers could easily just buy direct from them and a fee does stop that from happening (a reasonable fee obviously £5 isn't going to), added by the fact that a great number of the low/no fee dropshippers simply aren't cheap enough to be profitable enough... of course it's swings and roundabouts on the latter as many that do charge a fee still aren't cheap enough.

I think this only works to a degree for some set ups, there are ways to prevent retail buyers and you are never going to put off all retail buyers with a fee or any other method if they are determined enough.

For us a (what I consider reasonable) fee of £25-35 is no way to put off a consumer buyer. There is never going to be an effective way to stop all retail customers buying when you have no minimum order quantity. There are steps that can be taken to prevent it like targeting the advertising/marketing, no viewing prices of prices or orders unless approved etc.

What do we charge to put off a consumer buying when 2 of some items easily saves over £50 on retail? On the other hand if I'm having to pay £5 to join and I only want a plastic dog bowl for £1.50, I may consider going to a retailer. I came to know about dropshipping because a friend of mine got a group together of his friends and family to buy from a Chinese and USA dropshipper and they all bought their presents that way. In effect this is wholesale buying anyway since they put around £1000 a year to the one supplier just ordering it in one and two items at a time.

To me a fee usually only puts off the casual buyer.

The worst excuse I've ever heard for a fee though was, "I can't afford to set up without it". The idea was they would charge £50 a year and a £10 a month charge and once they had 10 members they could start buying stock and were using their intended suppliers images to hook those members in. Fortunately they aren't around any more. That's why I mentioned earlier about people being honest about what the fee is for.

Now that makes me really cross and it's jokers like these and those skimming a fee for no work that kill the genuine suppliers like you and me.









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You cannot conduct today's business with yesterday's methods and expect your business to grow

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« Reply #18 on: August 22, 2010, 11:11:12 PM »



good profit margin
fast dispatch
notifications of out of stock products.



I am the same but quick delivery being the top dog as I learnt from my previous ds ... it causes so much grief when you have 8 days after ordering they send the parcel
I open so many complaints they gave up with me as they didn't bother to reply to my last 1 
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